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Privacy policy

Welcome to The Green Room’s privacy policy.
 
 
The Green Room respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
 
Purpose of this privacy policy:

 

This privacy policy aims to give you information on how The Green Room collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or browse the site.
 
 This website is not intended for children and we do not knowingly collect data relating to children.
 
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
 
 
Controller:
 
 
UNITY PARTIES LTD is the controller and responsible for your personal data (collectively referred to as The Green Room, “we”, “us” or “our” in this privacy policy).
 

If you have any questions about this privacy policy or our privacy practices, please contact us via the contact us page or

via our email address: info@thegreenroommaidstone.co.uk
 
When visiting our site we might collect the timestamp, the page and product pages visited, the submission of the sign-up form.
 
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance
 
Third-party links:
 
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
 
The data we collect about you
 
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
 
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
 
Identity Data includes [first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender].
 
Contact Data includes [email address & telephones]
 
Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website].
 
Profile Data includes [your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses].
 
Usage Data includes [information about how you use our website, products and services].
 
Marketing and Communications Data includes [your preferences in receiving marketing from us and our third parties and your communication preferences].
 
As a Green Room Maidstone member, we will collect your profile picture so we can identify & verify your account against your official identification method when you visit our venue for over 18 aged events. We do this to ensure we can identify everyone who enters the venue. You can always delete your account at any time here.
 
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
 
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
 
How is your personal data collected?
 
We use different methods to collect data from and about you including through:
 
Direct interactions. You may give us your [Identity & Contact] by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
 
– Apply for our products or services;
– Sign up for an account;
– Subscribe to our service or publications;
– Request marketing to be sent to you;
– Enter a competition, promotion or survey; or
– Give us feedback or contact us.
 
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
 
Technical Data from the following parties:
 
Analytics providers [such as Google];
 
When and why do we share this information with third parties?
 
– To help us conduct marketing and/or advertising campaigns
– For any legal requirements
 
Essential information we collect:
 
– When visiting our store we might collect the timestamp, the page and product pages visited, the submission of the sign-up form.
 
We do this for the following reason:
 
– To monitor the website and review the performance indicator of the site
 
The type of cookies we use:
 
– Performance cookies
– Targeting cookies
 
Our targeting cookies are used to record your visit on our website, the pages you use & the links you click. We use this to make our advertising more relevant and we may also share this information with third parties.
 
Our Google Analytics performance cookies are generally looking to collect data about how visitors use our website, and this is around the most popular pages on the site and bounce rates and this allows us to understand and improve the site.
 
Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-On.
 
Communication channels
 
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. All Emails being sent will contain an unsubscribe link attached, and users can opt-out of communication at any time.
 
Data security
 
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
 
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
 
International transfers
 
We share your personal data within the Google Group. This will involve transferring your data outside the European Economic Area (EEA).
 
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
 
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
 
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
 
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
How long will you use my personal data for?
 
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
 
 
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
 
Your Legal rights
 
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
 
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
 
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
 
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
 
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
 
– If you want us to establish the data’s accuracy.
– Where our use of the data is unlawful but you do not want us to erase it.
– Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
– You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
 
Contact us
 
If you have any further questions or concerns about The Green Room’s Privacy Notice, please contact us at info@thegreenroommaidstone.com with the subject line of ‘Privacy Policy’
Changes to the privacy policy
 
The Green Room reserve the right to update their privacy policy and at any times to reflect changes in the law, our data collection and use practices